Hope everyone is adjusting and staying safe during this difficult time. Our thoughts are with all of those affected.
Ethnio has been a fully remote company for three years and our supply chain is highly vetted, so there has been zero impact to our infrastructure and no reduction in services. Ethnio was also one of the first remote research tools to exist and we even co-authored the book Remote Research in 2010, so we're doing our best to apply our resources to helping customers and researchers adapt to remote work and research.
We're also rolling out some improvements to make every part of Ethnio accessible and responsive to support even more devices and remote use cases. The first area is the incentives pay flow, which you can now do with assistive devices and smaller devices. We don't advise issuing incentives from your phone, but you could.
You can also find our general disaster recovery plan here, including Business Impact Analysis (BIA) and Business Continuity Planning (BCP).
Do you work on compensation guidelines or plan out how much you'll pay participants for different types of research? If so, we've got a brand new robot that can help save you a ton of time, especially if you pay participants in multiple countries and currencies. Give it a try and tell a researcher!
Happy Holidays! Here's a small update before you totally check out for the year. If you share confirmed or completed participants with reception, people on your team, or even stakeholders, you'll appreciate a little refresh we've given the Participant List. It sets the stage for future enhancements to this popular corner of Ethnio Scheduling so stay tuned for more tweaks.
Do you use checkboxes in your qualifying questions to rule out people based on certain fixed criteria? Now you can specify a disqualified answer, meaning no matter what else your respondents select, they will be disqualified if they also include one or more disqualifying answers. This can only work for checkboxes, since it's the only multi-select:
Here's a big little feature to digest as you get back from your 🦃break! You can now make Name, Email, or Phone required questions in your screeners (links, intercepts, mobile, and desktop):
It's a simple feature that's perhaps long overdue, but we've held off for so long to ensure your respondents had the best possible experience. That's why we're only offering contact question types for now. The email validation also checks to see if it's a real email. Especially if you do a lot of scheduling, this can really ensure you get valid contact info for each respondent. Give it a whirl and let us know what you think!
We're laying the foundation for upcoming design improvements with some small style updates. If you notice things looking a bit tidier (font, buttons), that's us paying off what the kids call "technical debt." This helps us start down a path towards big UX improvements in 2020 that make a real difference in your day-to-day use of Ethnio.
Additionally, there are some other upgrades: