Hope everyone is adjusting and staying safe during this difficult time. Our thoughts are with all of those affected.
Ethnio has been a fully remote company for three years and our supply chain is highly vetted, so there has been zero impact to our infrastructure and no reduction in services. Ethnio was also one of the first remote research tools to exist and we even co-authored the book Remote Research in 2010, so we're doing our best to apply our resources to helping customers and researchers adapt to remote work and research.
We're also rolling out some improvements to make every part of Ethnio accessible and responsive to support even more devices and remote use cases. The first area is the incentives pay flow, which you can now do with assistive devices and smaller devices. We don't advise issuing incentives from your phone, but you could.
You can also find our general disaster recovery plan here, including Business Impact Analysis (BIA) and Business Continuity Planning (BCP).